Refund policy

Welcome to our Return Policy. We strive to ensure your satisfaction with our products. Please read the following guidelines:

20-Day Return Policy:
You have 20 days from receiving your item to request a return. To be eligible, ensure the item is unworn, unused, with tags, and in its original packaging. Include the receipt or proof of purchase.

How to Initiate a Return:
Contact us at admin@boundlessmedia.net. Upon acceptance, we'll provide a return shipping label and instructions. Items sent without prior approval will not be accepted.

Damages and Issues:
Inspect your order upon reception. If defective, damaged, or incorrect, contact us immediately. We'll evaluate the issue and make it right.

Non-Returnable Items:
Certain items like perishable goods, custom products, and hazardous materials cannot be returned. No returns on sale items or gift cards.

Exchanges:
Fastest way to get what you want is to return the item, then make a new purchase for the desired item.

European Union 14-Day Cooling Off Period:
EU customers have a 14-day right to cancel or return an order without justification. Conditions apply; contact us for details.

Quality Assurance:
Contact us within 20 days if you're unsatisfied with product quality. Our team will investigate and offer solutions, including complimentary replacements.

Color Consistency:
Color variations within acceptable tolerance levels are not covered by our quality guarantee. Printing is a chemical process influenced by various factors.

Defective or Damaged Products:
For defective or damaged orders, we cover costs for new orders if you contact us within the 30 day window.

Lost Orders Policy:
For packages lost in transit, contact us within 20 days. We'll send a replacement order, refunding only if requested.

Refunds:
Once your return is received and inspected, you'll be refunded on your original payment method within 10 business days. Contact us if it takes longer.

Returned to Sender/Wrong Address/Rejected/Unclaimed:
For these cases, place a new order and contact us. Product price may be refunded for the new order, with shipping costs borne by you.